Privacy.
Updated 25 September 2026.
Office Glass is operated by Tuggerah Lakes Glass. This page explains how information is handled when you use officeglass.com.au or contact us about a project.
Information you send us
Our enquiry form asks for your name, phone number, email address, project suburb, service required and project details. We use this information to respond to your enquiry, discuss the work and prepare or follow up a quote. If you email plans or photographs, those files are handled as part of your project enquiry.
Website and enquiry services
Cloudflare provides website hosting, security and form processing. Its Turnstile service checks form interactions to help prevent spam and may process technical information such as your IP address and browser details. Enquiries may be securely stored to help ensure a received request is not lost if an email delivery fails. Resend provides the email delivery service used to send enquiry notifications to our team.
These service providers may process information outside Australia. Their handling is described in Cloudflare’s privacy policy and Resend’s privacy policy.
Cookies and measurement
We use Google Analytics to understand how people find the website, which pages they visit and whether they send an enquiry or click a phone or email link. It uses cookies and technical information about your browser and visit. Clicking a phone or email link is recorded as a click, not confirmation that a call connected or an email was sent.
Our analytics events do not include the name, phone number, email address, suburb or message entered in the form. Page addresses sent to analytics exclude query strings and fragments. We retain selected campaign labels and referring website addresses to understand traffic sources. Google may process information outside Australia; see Google’s privacy policy.
Optional analytics is enabled unless you switch it off here or your browser sends a Do Not Track or Global Privacy Control preference. Your choice is saved in this browser. Turning analytics off does not prevent you from requesting a quote.
Checking your analytics preference…
This website does not load advertising pixels or session-recording tools. Advertising personalization is disabled in this analytics setup.
Essential security services may use browser storage or other technical information to protect the website and its forms. We may review basic hosting and error information to maintain the site.
Storage and access
Project information is accessed by the people and service providers who need it to handle enquiries or operate the website. We aim to keep it only for as long as needed for the enquiry, related work and applicable business obligations. Please avoid sending sensitive personal information that is not needed for your project.
Your questions or requests
To ask about your information, request a correction or discuss a privacy concern, email sales@tuggerahlakesglass.com or call (02) 4388 5300. Please explain the request so the team can respond.